FAQ

Printables are digital items that you download for your own use. Unless otherwise mentioned, our printable files come in PDF formats.

How to order

In order to purchase a printable item from our store, you will first need to add it to your cart. After that, the checkout process can be completed from there.

After you finish the process of checking out, the confirmation email with the links will also be sent to your mailbox. In most cases, the confirmation email gets delivered within minutes, but sometimes it may take up to 24 hours and end up in a spam folder. You can also access your files in your account.

Please keep the files in a safe place. If you accidentally delete them, you can re-download them from your account or from the links sent to your email. The number of downloads per file is limited to 5.

 

 

Refund Policy

Due to the digital nature of the printable products, they cannot be returned for a refund.

However, if you found it impossible to use the product due to a technical problem, or not satisfied with your purchase for another objective reason, email me with your concern. I will either provide you with the solution for the problem or send you a refund. 

Any accidental duplicates will also be refunded. Please, send me an email, and I will be happy to help.